Forms of Payment
Q: What forms of payment do you accept?
A: We accept all major credit cards; Visa, Mastercard, American Express and Discover.
Q: Is HomeRentalStore.com safe for conducting online transactions?
A: Yes. Our member and information areas are secured with 126-bit encryption, the highest level of security available today. When you enter our secure areas you will notice a gold lock appear at the bottom right of your browser window. When you see that gold lock icon you can rest assured that your communications with our servers are secure.
Moving Boxes & Supplies
Q: I need moving boxes, packing tape and other supplies. Where can I get them fast?
A: Click the following link to find all of the moving supplies you need - Moving Boxes & Supplies
Q: Why is there a red "x" displayed when I try to upload a photo?
A: The file you are trying to upload most likely exceeds the file size limit. Resize your photo to no more than 1200 x 1000 pixels (approx. 300kb) and try again. Also make sure your file is in .jpg format. If your photo still does not display, check the file. It may be damaged or corrupt.
Q: Why is a solid black box displayed when I try to upload a photo?
A: The file you are trying to upload most likely exceeds the file size limit. Resize your photo to no more than 1200 x 1000 pixels (approx. 300kb) and try again. Also make sure your file is in .jpg format. If your photo still does not display, check the file. It may be damaged or corrupt
Pricing & Duration of Listing
Q: What is the regular price of a home rental listing and how long does it run?
A: Each listing costs $19.95 and runs for 45 days.
Q: Why do you offer a 45 day ad instead of the standard 30 days?
A: On average a rental home that is properly priced can take between 30 and 45 days on average to rent. A duration of 45 days ensures you receive the greatest value for your money.
Q: What is the price of a "Featured Rentals" home rental listing and how long does it run?
A: "Featured Rentals" rental home listings cost $49.95 and run for 45 days. All "Featured Rentals" appear on our homepage and also in the regular searchable home rental listings pages for 45 days. Because our "Featured Rentals" listings are on our homepage, everyone who visits the site can view your home rental property. This increased exposure may be the key to a faster rental for a properly priced rental home.
Q: What if my property does not rent within 45 days?
A: If you're rental home does not rent within 45 days, you can renew your listing for another 45 days at the same rate of $19.95. Our commitment is give your rental home more exposure and create more leads for you. To make the most out of those leads you need to ensure your asking a competitive rent.
Fast Rental Tip! Consider the availabilities and market rents in your area and adjust accordingly. Our listings are a great source for information on what property managers and investors are asking for in monthly rents.
Tenant Screening Services
Q: Do you provide tenant screening services?
A: Unfortunately, at this time we do not provide tenant screening services.
Q: Why aren't there any vacation rentals on your site?
A: Our vacation rentals pages are currently under development. Check back often so you don't miss out on the great rentals offered in the near future.